Shipping Policy

Last Updated: September 8, 2026

At DialPop, we want your order to arrive safely and as quickly as possible. Below you'll find everything you need to know about our shipping process.

📦 Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Once your order has been shipped, you'll receive a confirmation email with tracking information when tracking is available.

🚚 Shipping & Delivery

We currently offer shipping to locations where our shipping partners can deliver.

Standard Delivery:
Estimated delivery time is 7–12 business days after your order has been processed.

Please note that delivery times are estimates and can vary depending on your location, carrier delays, weather, holidays, customs, or other circumstances outside our control.

💗 Free Shipping

Free shipping is available on orders containing 2 handsets when the applicable offer is active.

Any available shipping charges will be displayed at checkout before you complete your purchase.

🔎 Order Tracking

Once your order ships, you'll receive a tracking number by email when tracking is available.

Tracking information may take a few days to update after your package has been handed over to the carrier.

🌎 International Orders

For international orders, delivery times may vary depending on the destination country and local customs processing.

Customers may be responsible for any applicable customs duties, taxes, or import fees charged by their country. These charges are outside of DialPop's control.

⚠️ Delays

While we do our best to make sure your order arrives within the estimated timeframe, occasional delays can happen due to:

• Carrier delays
• Severe weather
• Holidays and peak seasons
• Customs processing
• Incorrect or incomplete shipping information
• Other circumstances outside our control

If there is a significant delay with your order, please contact us and we'll be happy to help.

📍 Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if you request that the order be shipped again.

📩 Contact Us

If you have questions about your order or shipping, please contact us through our Contact Us page or email us at:

rehan132631@gmail.com

We'll be happy to help.

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Shopify setup

You can add this under Shopify Admin → Settings → Policies → Shipping policy. Shopify also automatically provides a shipping-policy link in relevant checkout areas once you save the policy.

One thing: only keep “Free shipping on orders containing 2 handsets” if you're actually offering free shipping on the pair. If you're targeting US customers and want, I can also write you a more conversion-focused US shipping policy that sounds like a real established ecommerce brand rather than a generic Shopify policy.